Last Updated: 02 November 2026
THRIKA Ayurveda Retreat & Kalari (“THRIKA”, “we”, “our” or “us”) respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, store and protect information when you visit https://thrika.com/, contact us, enquire about our services, or participate in our Ayurveda, wellness, retreat, Kalari, Yoga, meditation or related programmes.
THRIKA is operated by Shree Jeevanam Ayur Vidya Gurukulam LLP, an Indian limited liability partnership registered under LLP Identification Number AAV-4306.
By using our website or voluntarily providing information to us, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will seek it through an appropriate process.
1. Information About Us
Business Name: THRIKA Ayurveda Retreat & Kalari
Legal Entity: Shree Jeevanam Ayur Vidya Gurukulam LLP
LLPIN: AAV-4306
Website: https://thrika.com/
Address: Near BPCL Petrol Bunk, Mulamthuruthy–Kanjiramattom Road, Amballoor P.O., Ernakulam (Kochi), Kerala 682315, India
Telephone: +91 96867 62318 / +91 97460 51115
WhatsApp: Message THRIKA on WhatsApp
For questions about privacy or requests concerning your personal information, call +91 96867 62318 or +91 97460 51115, or send a message through our Contact Us page. Please state that your enquiry concerns privacy so that it can be directed appropriately.
2. Personal Information We May Collect
The information we collect depends on how you interact with THRIKA and which services you request.
2.1 Information You Provide Directly
When you contact us, submit an enquiry, request a programme quotation or communicate with us, we may collect:
- Your name.
- Telephone number and email address.
- Country or city of residence.
- Preferred dates and duration of a proposed visit.
- Your interests, such as Ayurveda treatments, Panchakarma, wellness programmes, retreat accommodation, Kalari training, Yoga or meditation.
- Information contained in your messages, questions, feedback or other communications.
- Information needed to respond to an enquiry or coordinate a confirmed service.
Please provide only information that is reasonably necessary for your enquiry or booking.
2.2 Health and Treatment Information
If you enquire about or participate in Ayurveda healthcare, Panchakarma or another treatment-related programme, we may receive health information that you choose to share or that is necessary for appropriate care.
Depending on the circumstances, this may include:
- Existing medical conditions and relevant medical history.
- Allergies, dietary restrictions and relevant sensitivities.
- Current medicines and supplements.
- Treatment preferences and information supplied during a consultation.
- Other information relevant to assessing treatment suitability and planning appropriate care.
We use such information only for appropriate purposes connected with your enquiry, consultation, treatment planning, care, safety and related administrative requirements.
Please do not send medical reports or other sensitive information through an ordinary website enquiry unless it is reasonably necessary. Where a more appropriate communication method is available, we may direct you to use it.
2.3 Booking and Payment Information
Where applicable, we may process information needed to manage a programme enquiry, reservation or service, including:
- Booking dates and requested programme details.
- Number of guests or participants.
- Accommodation preferences and relevant special requirements.
- Booking confirmation and payment status.
- Transaction references, invoices and records of payments or refunds.
When a payment is handled by an external payment service, that provider processes the payment details in accordance with its own terms and privacy policy. THRIKA may maintain booking confirmations, invoice details, payment status and transaction references for guest support, accounting and legal recordkeeping.
2.4 Technical and Website Usage Information
When you visit our website, the website and services used to operate it can collect technical information, including:
- IP address and general device or browser information.
- Pages visited, referring pages and approximate visit times.
- Website interaction and performance information.
- Cookie identifiers and similar technical data.
The amount of information collected can vary according to your browser settings, the pages you visit and the tools operating on those pages. Further details about the tags present on this page appear in Section 5.
3. How We Use Your Information
Subject to applicable law, we may use personal information for the following purposes:
- To respond to enquiries and requests for information.
- To explain our services and prepare programme details or quotations.
- To coordinate consultations, reservations, accommodation and programme arrangements where applicable.
- To support appropriate assessment and planning of Ayurveda or other treatment-related services.
- To communicate important booking information, changes, service updates and administrative notices.
- To process payments, maintain transaction records and manage refunds where applicable.
- To understand website usage and improve website functionality, accessibility and performance.
- To protect our website, business, visitors and guests against misuse, fraud or security incidents.
- To maintain business, accounting and operational records.
- To comply with applicable legal obligations and respond to lawful requests.
- To send promotional communications where permitted by law and, where required, with your consent.
Information supplied for treatment enquiries is used for the purposes explained in this policy. Any different use will require an appropriate lawful basis.
4. Legal Basis for Processing
Depending on the nature of the information and the applicable legal requirements, we may process personal information where:
- You have provided valid consent.
- Processing is necessary to respond to a request you have made or to take steps related to a proposed service.
- Processing is necessary for a legitimate and lawful business or operational purpose where permitted.
- Processing is necessary to comply with a legal obligation or another applicable legal requirement.
Where consent is the appropriate basis, you may withdraw it through the available communication channels. Withdrawal does not retrospectively invalidate processing lawfully carried out before the withdrawal, and certain records may need to be retained where required by law.
5. Cookies, Analytics and Similar Technologies
Our website uses cookies and related technologies for website operations, measurement and marketing-related activity. Some of these technologies may store identifiers in your browser or collect information about your interactions with our pages.
This page includes Google Tag Manager, which helps manage website tags, and the Meta Pixel, which is used to measure visits and advertising-related activity. These services may process information such as browser details, page visits and online identifiers under the relevant provider's privacy practices. The website may also include social media links and third-party embedded content.
You can review, block or delete cookies using your browser's privacy settings. Blocking some cookies may affect the operation of website features. Your browser may also offer controls for limiting cross-site tracking.
Where applicable law requires permission for non-essential tracking, consent must be obtained before that tracking takes place. If you have a question about the website's use of cookies or tracking technologies, please contact THRIKA using the details in Section 16.
6. WhatsApp, Telephone, Email and Social Media
You may contact THRIKA through telephone, WhatsApp, email, social media or other communication channels made available by us.
When you use a third-party platform, that platform may process your information under its own privacy policy and terms. Information you send through these channels may also be used by THRIKA to respond to your enquiry and coordinate the services you request.
Please consider the sensitivity of any information you share through these channels, particularly medical records and health-related information.
7. When We May Share Information
THRIKA does not sell personal information as a commercial product.
We may share relevant information, where necessary and lawful, with:
- Authorised personnel responsible for enquiries, administration, guest coordination or service delivery.
- Relevant healthcare practitioners involved in your consultation or treatment, where applicable.
- Service providers that support our website, communications, booking, analytics or payment arrangements, to the extent they are involved in delivering those services.
- Professional advisers, auditors or service providers who need the information for a legitimate business purpose.
- Government authorities, regulators, courts or law-enforcement agencies where disclosure is legally required or lawfully requested.
- Other parties where you have requested or authorised the relevant disclosure, or where disclosure is otherwise permitted by applicable law.
We aim to limit disclosures to information reasonably necessary for the relevant purpose. Third-party providers may have their own privacy obligations and policies.
8. International Data Transfers
Some communication, hosting, analytics or other service providers may process information outside India, depending on the services used and their infrastructure.
Where personal information is transferred internationally, we will take the steps required by applicable law, including any applicable restrictions or safeguards.
For questions about international processing by a service provider, please contact THRIKA using the details in Section 16.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, subject to applicable legal requirements.
Retention periods may differ depending on the type of information:
- Enquiry information may be retained for follow-up and business records.
- Booking, invoice and transaction records may be retained for accounting, contractual and legal purposes.
- Relevant treatment records may be retained according to applicable professional, healthcare and legal requirements.
- Technical and security records may be retained for operational and security purposes.
When information is no longer required, we will take appropriate steps to delete it, anonymise it or otherwise dispose of it securely, subject to lawful retention requirements and technical limitations.
10. Data Security
We take reasonable steps appropriate to the nature of the information to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.
Our approach includes organisational and technical safeguards intended to limit unauthorised access and to support the secure handling of information.
No website, communication channel or electronic storage system can be guaranteed to be completely secure. Please contact us if you believe that information you provided to THRIKA has been compromised.
11. Your Privacy Rights and Requests
Subject to applicable law and the requirements in force, you may have the right to:
- Request information about personal data associated with you.
- Request correction or updating of inaccurate information.
- Request deletion of information where retention is no longer necessary or deletion is otherwise permitted.
- Withdraw consent where processing is based on consent.
- Raise a concern or complaint about the handling of your information.
- Exercise any other applicable rights available under relevant data protection law.
We may need to verify your identity before responding to a request. We may also retain certain information where required by law or where another lawful basis for retention applies.
To make a privacy request, use our Contact Us page or telephone the numbers in Section 1. Please describe your request and provide enough information for us to respond. Avoid including unnecessary medical or financial details in your first message.
12. Children's Privacy
THRIKA offers certain activities, including Kalari training, that may be attended by children.
Where a parent or lawful guardian provides information on behalf of a child, that information should be limited to what is reasonably necessary for the relevant enquiry, participation or service.
Where applicable law requires parental or guardian consent, age verification or additional safeguards, we will follow the requirements that apply to the relevant activity and processing.
We do not knowingly seek unnecessary personal information from children through the website. If you believe that a child has provided personal information inappropriately, please contact us.
13. Third-Party Websites
Our website contains links to external websites and social media platforms. Those services are independently operated and have their own privacy practices.
THRIKA does not control the privacy policies or security practices of external websites. We encourage visitors to review the applicable policies before submitting personal information to those services.
14. Marketing Communications
We may send service-related communications concerning enquiries, consultations, bookings or programmes you have requested.
Promotional communications will be sent only where permitted by applicable law and with consent where required. You may ask us to stop promotional communications through the unsubscribe method provided or by contacting us.
Opting out of marketing communications does not prevent us from sending essential administrative or service-related messages where appropriate.
15. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, website technology, business practices or applicable law.
The revised version will be published on this page with an updated revision date. Where legally required, we will provide additional notice or seek renewed consent.
16. Contact Us
For questions, concerns or requests relating to this Privacy Policy or the handling of your personal information, please contact:
THRIKA Ayurveda Retreat & Kalari
Operated by Shree Jeevanam Ayur Vidya Gurukulam LLP
LLPIN: AAV-4306
Near BPCL Petrol Bunk, Mulamthuruthy–Kanjiramattom Road, Amballoor P.O., Ernakulam (Kochi), Kerala 682315, India
Phone: +91 96867 62318 / +91 97460 51115
Website: https://thrika.com/
Privacy enquiries: Contact Us page or the telephone numbers above
We will review privacy-related requests and respond in accordance with applicable law.
