Last Updated: 02 November 2026
Welcome to THRIKA Ayurveda Retreat & Kalari. These Terms & Conditions govern your access to and use of https://thrika.com/ and your enquiries, bookings and participation in services offered by THRIKA, subject to any separate written agreement or service-specific terms that apply.
THRIKA is operated by Shree Jeevanam Ayur Vidya Gurukulam LLP, an Indian limited liability partnership registered under LLP Identification Number AAV-4306.
By accessing this website, contacting us regarding our services or making a booking, you agree to the terms applicable to your use of the website or service. If you do not agree with these Terms & Conditions, please discontinue use of the website.
1. About THRIKA
THRIKA Ayurveda Retreat & Kalari is a wellness and traditional learning space in Kochi, Kerala, India. Its programmes and activities may include:
- Ayurveda consultations, healthcare and Panchakarma programmes.
- Ayurveda wellness and retreat programmes.
- Retreat accommodation and associated facilities.
- Traditional Kalaripayattu and Kalari-related activities.
- Yoga, meditation, pranayama and related programmes.
- Traditional arts, cultural activities and other experiences offered by THRIKA.
The availability, duration, inclusions and suitability of individual services may vary. Please confirm the applicable details with THRIKA before making a booking.
2. Website Information and Permitted Use
The information on this website is provided to help visitors understand THRIKA, its philosophy, facilities and services.
You may browse the website and use its information for lawful, personal and informational purposes.
You agree not to:
- Use the website for unlawful, fraudulent or misleading purposes.
- Attempt to gain unauthorised access to the website, its systems or associated information.
- Interfere with the website's security, availability or normal operation.
- Introduce malicious software or conduct activities intended to damage the website or its users.
- Copy, reproduce, distribute or commercially exploit protected website content without permission, except where permitted by law.
- Submit information that you know to be false, misleading or unlawfully obtained.
We may restrict access to the website where reasonably necessary for security, maintenance, legal compliance or prevention of misuse.
3. Service Information and Availability
THRIKA makes reasonable efforts to present its services and facilities accurately. However, website descriptions are general information and may not include every condition, limitation or requirement applicable to a particular programme.
Photographs, illustrations and descriptions are intended to represent the THRIKA experience. Minor differences may occur because of seasonal conditions, maintenance, availability or other operational circumstances.
Service schedules, practitioners, activities, facilities and programme inclusions may change where reasonably necessary. We will communicate material changes affecting a confirmed booking as appropriate.
A service description on the website does not, by itself, guarantee availability for a particular date or person.
4. Enquiries and Booking Confirmation
Visitors may contact THRIKA through the telephone numbers, WhatsApp link, website contact page or other communication channels provided on the website.
An enquiry or request for a quotation does not automatically constitute a confirmed reservation.
Before confirming a booking, the parties should establish the relevant details, which may include:
- The programme or service requested.
- Proposed arrival and departure dates, where applicable.
- Number of guests or participants.
- Accommodation arrangements, if included.
- The agreed price and applicable taxes.
- Payment requirements and due dates.
- Programme inclusions, exclusions and any relevant conditions.
- Applicable cancellation, rescheduling and refund terms.
A booking will be treated as confirmed when THRIKA communicates its acceptance and any required confirmation or advance-payment conditions have been satisfied.
Customers should review their booking confirmation carefully and contact THRIKA promptly if any details are incorrect.
5. Prices, Payments and Taxes
The price of an Ayurveda programme or retreat stay may depend on its duration, treatment plan, accommodation, meals, number of guests and other agreed inclusions.
The applicable price and payment schedule should be communicated to the customer before the booking is finalised.
Unless otherwise agreed in writing:
- Customers are responsible for paying the amount agreed for their confirmed service.
- Any applicable taxes or additional charges should be disclosed as required by law.
- Customers should use only payment methods and payment instructions officially communicated by THRIKA.
- Customers should retain relevant payment receipts and booking confirmations.
- Any additional service or change that affects the agreed price should be communicated and agreed upon before the additional charge is incurred, where practicable.
THRIKA does not publish a single price that necessarily applies to every treatment or retreat programme. Please request a quotation for your specific requirements.
Payment terms: Check your written quotation or booking confirmation for the applicable advance amount, balance-payment deadline, accepted payment methods and any deposit conditions before making payment.
6. Cancellation, Rescheduling and Refunds
Cancellation and refund eligibility depends on the confirmed service, the timing of the cancellation, payments already made and any specific terms communicated and agreed upon at the time of booking.
THRIKA will communicate the applicable cancellation and refund conditions in writing before accepting payment for a reservation.
The following principles apply, subject to the agreed booking terms and applicable law:
6.1 Customer-Initiated Cancellation
Customers who wish to cancel a booking should contact THRIKA through its official communication channels and provide sufficient details to identify the reservation.
The effective cancellation date will be determined from the communication received and the applicable booking conditions.
Any cancellation charges, deductions or refundable amounts must follow the conditions disclosed for the relevant booking and applicable law.
6.2 Rescheduling
Requests to change programme dates, accommodation arrangements or other booking details are subject to availability and acceptance by THRIKA.
A requested change may affect the price or other booking conditions. Any applicable additional charge or revised condition should be communicated before the change is confirmed.
6.3 Cancellation by THRIKA
If THRIKA cannot provide a confirmed service, it will communicate the relevant circumstances and discuss an appropriate alternative, rescheduling option or refund, as applicable under the booking agreement and applicable law.
6.4 Refund Processing
Where a refund is due, THRIKA will communicate the amount and applicable processing arrangements. The time required for the refund to appear in the customer's account may depend on the payment method and the relevant payment provider.
Customers should contact THRIKA if a refund has not been received within the communicated timeframe.
The applicable booking terms will identify any cancellation notice periods, deposit rules, no-show conditions, refund deductions and refund-processing arrangements. Please review those terms in your written quotation or booking confirmation and contact THRIKA for clarification before making a payment.
7. Ayurveda Healthcare and Treatment Disclaimer
THRIKA offers Ayurveda-related healthcare and wellness programmes, including consultations and Panchakarma where appropriate.
Treatment selection and suitability depend on individual circumstances and professional assessment. No particular therapy or programme is necessarily suitable for every person.
Visitors and guests should understand that:
- Website content is general information and is not a substitute for an individual medical consultation.
- Treatment decisions should be made with the appropriate healthcare practitioner.
- Guests must provide accurate and relevant information about existing health conditions, allergies, medicines and supplements.
- Guests should inform the relevant practitioner about changes in their health during a programme.
- No guest should discontinue or alter prescribed medication without advice from the healthcare professional responsible for that medication.
- Emergency symptoms or conditions requiring urgent medical attention should be addressed through appropriate emergency medical services.
Ayurveda and wellness programmes should not be represented as guaranteeing a cure, a particular clinical outcome or a specific period of recovery. Individual experiences and outcomes may vary.
Nothing in these Terms & Conditions is intended to exclude a duty or responsibility that cannot lawfully be excluded.
8. Health Disclosures and Treatment Suitability
Customers requesting treatment-related services are responsible for sharing accurate information relevant to their safety and treatment planning.
THRIKA may request additional information or a consultation to determine whether a proposed programme is appropriate.
Where a practitioner determines that a treatment is unsuitable, needs modification or requires further assessment, the programme may need to be adjusted or postponed.
Any resulting change to a confirmed booking, including financial consequences, should be handled under the agreed booking conditions and applicable law.
Health information will be handled in accordance with THRIKA's Privacy Policy and applicable legal requirements.
9. Retreat Accommodation and Guest Responsibilities
Where a booking includes accommodation, guests are expected to:
- Follow the applicable check-in, check-out and facility instructions communicated by THRIKA.
- Respect other guests, staff, practitioners and the retreat environment.
- Use rooms, facilities and equipment responsibly.
- Observe reasonable health, safety, hygiene and programme instructions.
- Inform THRIKA of relevant accommodation requirements before arrival where practicable.
- Avoid conduct that endangers other people or causes unlawful damage to property.
Guests may be responsible for damage caused by their intentional or negligent actions, subject to applicable law and the circumstances.
Specific check-in and check-out times, visitor rules, additional-person charges, meal arrangements and other accommodation conditions will be specified in the booking confirmation or applicable facility rules.
10. Kalari, Yoga, Meditation and Physical Activities
THRIKA may offer Kalaripayattu training, Yoga, meditation, pranayama and other physical, cultural or learning activities.
Participants should follow the instructions of the relevant instructor or facilitator and disclose any health limitation that may affect safe participation.
Physical activities can involve inherent risks, including strain, falls or accidental injury. Participants should select activities appropriate to their ability and follow reasonable safety instructions.
Where a participant is a child, a parent or lawful guardian must complete any required consent and provide relevant information in accordance with applicable law and THRIKA's participation procedures.
Nothing in this section excludes liability where such exclusion would be unlawful.
11. Food, Dietary Requirements and Allergies
Where meals are provided as part of a retreat or programme, the applicable meal arrangements will depend on the confirmed booking.
Guests should communicate allergies, dietary restrictions and other relevant requirements before arrival or as soon as they become aware of them.
THRIKA will consider communicated requirements in accordance with the services and arrangements available. Guests should not assume that a particular dietary requirement can be accommodated unless it has been confirmed.
Food and dietary guidance associated with a wellness programme is not a substitute for individual medical or nutritional advice where such advice is necessary.
12. Intellectual Property
Unless otherwise stated, website content—including text, photographs, graphics, logos, branding, designs and original materials—is owned by THRIKA, its operating entity or the relevant rights holder.
The THRIKA name, brand identity and associated materials may not be reproduced, modified, distributed or used commercially without the necessary permission, except where permitted by law.
You may access and use website content for personal and informational purposes. Any permitted use must respect applicable intellectual property rights.
If you believe that material on this website infringes your rights, please contact THRIKA with the relevant details.
13. Third-Party Websites and Services
The website may contain links to third-party websites, social media platforms, communication tools or external services.
These services may operate under separate terms, privacy policies and security arrangements. THRIKA does not control all third-party websites or their content.
The inclusion of an external link does not necessarily imply endorsement of every statement, product or service on that website.
Your use of a third-party service is subject to its applicable terms and policies.
14. Website Availability and Technical Issues
We aim to maintain access to the website, but uninterrupted or error-free availability cannot be guaranteed.
The website may occasionally be unavailable because of maintenance, hosting issues, connectivity problems, security incidents or circumstances outside our reasonable control.
We may update, modify, suspend or discontinue website features where reasonably necessary. This does not remove any contractual or statutory obligations applicable to a confirmed booking.
15. Limitation of Liability
To the extent permitted by applicable law, THRIKA is not responsible for losses arising solely from a visitor's reliance on general website information without obtaining appropriate advice or confirming the details of a service.
Nothing in these Terms & Conditions excludes or limits liability for fraud, wilful misconduct, gross negligence where applicable, death or personal injury where exclusion is prohibited, or any other liability that cannot lawfully be excluded or limited.
Any other limitation of liability must be interpreted in accordance with applicable law and the specific circumstances of the relevant service or booking.
16. Events Beyond Reasonable Control
Events such as natural disasters, severe weather, public emergencies, government restrictions, transport disruption, infrastructure failures or other circumstances beyond reasonable control may affect the availability or delivery of a programme.
Where such an event affects a confirmed booking, THRIKA will communicate the situation and discuss reasonable alternatives, rescheduling or refunds as appropriate under the booking agreement and applicable law.
This section does not create an automatic right to retain payments or deny refunds where applicable law or the agreed booking terms require otherwise.
17. Complaints and Dispute Resolution
Customers who have a concern about a service, booking, payment or website issue should first contact THRIKA using the contact details below.
We will review the complaint and seek to respond appropriately.
Nothing in this section prevents a customer from exercising any statutory rights or remedies available under applicable law.
18. Governing Law and Jurisdiction
These Terms & Conditions are governed by the laws of India, subject to applicable mandatory legal protections.
Any dispute will be addressed by the courts or other competent forums having jurisdiction under applicable law. Nothing in this clause removes a consumer's right to approach a competent consumer forum or other authority where that right is available by law.
19. Privacy
Your use of the website and the handling of personal information are also governed by our Privacy Policy:
https://thrika.com/privacy-policy.html
Please review that policy to understand how information may be collected, used, shared and retained.
20. Changes to These Terms & Conditions
THRIKA may revise these Terms & Conditions to reflect changes in its services, website, business practices or applicable law.
The updated version will be published on this page with a revised date. Changes will apply subject to applicable law and any existing contractual obligations. Where a change materially affects a confirmed booking, we will communicate it as appropriate.
21. Contact Information
For questions about these Terms & Conditions, service enquiries, bookings or complaints, please contact:
THRIKA Ayurveda Retreat & Kalari
Operated by Shree Jeevanam Ayur Vidya Gurukulam LLP
LLPIN: AAV-4306
Near BPCL Petrol Bunk, Mulamthuruthy–Kanjiramattom Road, Kochi, Kerala 682315, India
Phone: +91 96867 62318 / +91 97460 51115
WhatsApp: Message THRIKA on WhatsApp
Website: https://thrika.com/
Enquiries: Contact Us page
These Terms & Conditions should be read together with the confirmed booking details and any applicable service-specific agreement.
